Shipping and Delivery
Skandiastyle processes and delivers orders Monday to Friday between 9am and 5pm. Please note that we are unable to ship orders to PO boxes.
Shipping Costs and Delivery Times
-As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items.
-All relevant delivery options available for your order and to your destination will be displayed at checkout.
-As a rule, delivery time is 10 to 15 working days after shipping the order. Please bear in mind that this is a guideline and Skandiastyle cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.
-Orders placed during public holidays will be processed and delivered the following work day.
Duties and Taxes (International)
Those ordered products for shipment to countries outside of Hong Kong may be subject to customs duties, taxes and fees levied by the destination country, which are not included in the price of the products. The purchaser of the shipment will be the importer of record in the destination country and is responsible for all the relevant customs duties, taxes and fees. Skandiastyle has no control over these charges and does not assume responsibility for the ordered products meeting local customs laws and/or duties and taxes. Orders cannot be considered for a refund/exchange until these duties and taxes have been paid for by the customer.
Track your Status
Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number. You may follow the link in the email to check the estimated arrival of your order. Please note that tracking information will only be updated online one business day after your order has been shipped.